Veterinary Receptionist - (Orlando)

Posted on: 12/27/17



Lake Nona Animal ClinicOrlando, FL, United States We are a fun small animal practice that’s growing fast and we are looking for two receptionists, one Full-Time, and one Part-Time. MUST have experience at a veterinary clinic for over two years and MUST be able to multi-task and prioritize. I can’t stress enough that we are a FAST-PACED, HIGH-VOLUME animal clinic. Although we only have 2FT + 1PT doctors, the phone is constantly ringing, and we are (almost) always booked. You must be able to handle multiple phone lines at the same time as well as a lobby full of people. Must also be a team player, cooperate and help each other. Duties include everything receptionists usually do like greeting client as they walk in through the door, handling phone calls, scheduling appointments, scanning documents, taking payments, etc. However, we are looking for someone with a veterinary medicine background that feels comfortable going over/interpreting previous medical history, explaining estimates and going over charges, explaining procedures like spay, neuter, dental cleaning and others in detail, explaining medication instructions and potential side effects, answering most common questions, going over vaccination protocols and options for heartworm, flea, and tick preventatives.Requirements and skills: No less than 2 years of experience in a veterinary clinic setting. -Excellent communication skills both written and oral. Excellent grammar and spelling. Must relate well to clients and love pets and the veterinary field. -Basic math skills. -Sufficient and relevant veterinary medical knowledge. -Reliable and Dependable. Must be able to work every Saturday and adhere to our attendance policy. -Attention to detail. -Organized. -Strong work ethic. Self-motivated. -Good at multi-tasking, prioritizing, able to complete a list of different instructions effectively and promptly. -Good time management skills. Fast and effective. -Must be open to cross-training for patient restraint, nail trims, subcutaneous injection administration, and possibly a few more. -Experience with IntraVet is a plus. -Genuinely nice, polite, and fun-to-be-around person.Some information about us: We are a 2.5 doctor small-animal clinic located in a growing community. We like to have fun and keep a drama-free, family-like work environment. When we’re busy, we’re busy and it’s work-mode, but we love to go out and do things as a group outside of the clinic like 5k’s, bowling, dinners and drinks, escape rooms, and such. Our hospital’s goals and mission are to provide our patients with state of the art and compassionate medical care, to provide our clients with excellent and respectful customer service, and to provide our employees with a safe and enjoyable work environment. We are looking for a candidate that can adhere to and uphold these goals. Our benefit package for full-time employees include: -Over time pay (when applicable) of time and a half. -Holiday Pay after 90 days (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas) -Off BirthDAY with pay (after 90 days) -Uniforms (after 90 days) -Generous discounts for employee pets (after 90 days) -Dental and Vision insurance (after 90 days) at no cost -40 hours of Vacation pay, 16 hours for Sick pay, and 8 hours for Personal use after a year. -SafeHarbor 401k with ProfitShare when applicable (After a year. Specific enrollment dates apply. Details to be discussed upon hire.) Application Process: We have an official application that we need filled out and can’t be uploaded to online job search engines. Therefore, 1. Apply online with a copy of your resume, 2. I will review it and if minimum requirements are met, I will e-mail you a PDF and Word document of the official application, 3. E-mail filled out application back to me, 4. Short phone interview followed by an in-person interview. You may also download and e-mail the application directly from our website at: **Please note that if I don’t receive the completed official application, I can not move forward with the application/hiring process.*** *** Must be willing to go through a background search and drug testing. We are a drug-free workplace. ***

Ad Number: 21190154